Privacy policy

This sets out how we use and protect any information you give us when you use our website.

We’ve put robust systems in place to make sure your privacy is protected.

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If we ask you to provide certain information, we’ll only ever use it in line with this privacy statement. This policy is effective from 1st May 2012.

By visiting this website, you are accepting the terms set out here. We may change our policy, so please check it from time to time to make sure you’re happy with our updates.

What we collect
We may collect information from you when you interact with our website. For example, if you:

  • Book a place on a workshop
  • Download a publication
  • Fill out our contact form
  • Sign up to our newsletter
  • Comment on our blog

We collect the following information:

  • Name
  • Email address
  • Demographic information – such as postcode, preferences, interests

We use your details for:

  • Internal record keeping
  • Improving our products and services
  • Sending you e-newsletters
  • Periodically sending promotional emails about new services, special offers or other information that we think you might find interesting
  • Security

We’ll always keep your information secure. To prevent unauthorised access or disclosure, we’ve creative comprehensive procedures that protects the information we collect online.

How we use cookies
A cookie is a small file that asks permission to be held on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us to analyse data about web page traffic, so we can improve our website by tailoring it to our customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from our system.

Cookies help us to monitor which pages you find useful – and which you don’t.

A cookie never gives us access to your computer or any information about you – other than the details you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline them. But it may prevent you from experiencing the full spectrum of our website’s features and functionality.

Advertising

We use the Google AdWords remarketing feature to advertise on third party websites – including Google – to previous visitors to our site. This advertising helps us to improve user experience.

You may see adverts for Wordtree in Google’s search engine results, or on a site in the Google Display Network.

Third-party vendors – including Google – use cookies to show you adverts based on your previous visits to our website.

You can opt out of Google’s use of cookies by visiting Google’s Ads Settings. Or by visiting the Network Advertising Initiative opt out page.

Links to other websites
Our website may contain links to other websites. If you click on these links, you’ll leave the Wordtree website, which means we can’t be responsible for the protection and privacy of the connecting site. So check its privacy policy before entering in any details.

Controlling your personal information
If you change your mind and don’t want us to contact you anymore, write to us or email us at info@wordtree.com. You can opt out of receiving emails from us by clicking “Unsubscribe” at the bottom of the email.

We won’t sell, distribute or lease your personal information to third parties unless we have your permission or we’re asked to do so by law.

Under the Data Protection Act 1998, you can request details of the personal information we hold about you.

If you’d like a copy, please write to us at:

Wordtree
Studio One
127-129 Bute Street
Cardiff Bay
CF10 5LE

We’ll charge you a small fee.

If you think any of your information is incorrect or incomplete, please write to us or email us as soon as possible and we’ll make the changes.