Today’s business world is volatile and complex. To thrive in it, your teams need to unite behind a shared purpose and be willing to flex, adapt and collaborate quickly.

Communication is more critical than it has ever been. Teams need to be able to share ideas, updates, progress and feedback efficiently with one another. They need to be able to persuade stakeholders and customers, while keeping regulators happy.

We help you to create a shared vision, a shared language and the brand-aligned communications systems that keep your story fresh, relevant and top-of-mind.

We understand business. We understand your challenges. And we harness the potential of your organisation’s language to deliver impact and results.

We’re brand, communications, training and culture experts – and we’d love to hear about your organisation.

Who we work with

We help corporate organisations and ambitious smaller organisations. The challenges our clients face include operating in regulated environments and cross-border environments. They often work with or create complex products or services.

Many of our clients operate in the B2B space – though some are wholly B2C or have a B2C offer.

What we’re like to work with

Our relationship with clients is consultative. Which means we offer advice and we may challenge your brief. When we start to work with you, we will ask you to help us get up to speed quickly with your organisation. This could mean providing us with information which isn’t directly related to your project – but that will help us to understand its context.

We’re fast and flexible about our work. We’re approachable and encouraging trainers and coaches. And when you appoint us, we work to become an extended part of your team – keeping in regular contact with you, sharing trends, ideas and thoughts we believe you may find useful.

Your Team

Liz Doig

Liz is the founder of Wordtree and our lead creative. She has helped hundreds of organisations to become more effective. A strategist, writer and trainer, her clients include M&S, BP and Coutts. She speaks at industry events and is the author of the book Brand Language.

Sandra Franklin

Clients around the world trust Sandra to deliver projects to time and to budget, without fail. With more than a decade of experience, she delivers large-scale projects with skill and good humour. Her clients include EDF Energy, InsureandGo and the BBC.

Emily Lloyd Hamilton

Emily is an experienced writer and trainer. She creates highly effective copy and specialises in creating content marketing and social media strategies. Emily has transformed communications for clients including M&S, Vlerick Business School, CBRE, Hornsby Law Group, Shelter and ACCA.

Dan Jones

Dan works to make our documents look great, easy and interesting to read.

Wordtree are an amazing team – they made this whole process really simple and helped us deliver a change in culture across our contact centre teams. Our customer experience is totally refreshed.

Elliot Lee Sales & Offshore Operations Manager, M&S