Need your whole organisation to change the way it communicates? We can partner with you to make it happen.
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Let’s discuss your needs.
Upskilling and behaviour change at scale
Whether you need to train tens, hundreds or thousands of colleagues, we can create a programme of change.
Typically we blend:
- Different formats of training
- Content that’s tailored for different teams
- In-person and on-demand learning
…to get the results you need.
Effective stakeholder engagement
When everything is about to change, you need all stakeholders on board and in the loop. We use proven approaches to bring stakeholders with us on the journey.
Relationship-building with compliance and legal
In regulated environments, we develop strong working relationships with compliance colleagues to get change implemented collaboratively.
Empowering teams across your organisation
We adapt training content and materials so that they’re relevant and meaningful for different teams.
We’ve supported organisations including Coutts, Standard Life, Shelter, Worldpay, ACCA, The Welsh Revenue Authority, Close Brothers Asset Management and more to roll out company-wide language training.
And we’ve achieved results including higher rates of compliance and customer engagement, increased response rates and improved employee satisfaction.
Train a whole organisation and you quickly reach a tipping point where no-one can remember how things used to be.
Communications change. Culture changes. And because the change in language forces people to think about what they’re communicating – and why – they integrate their organisation’s brand into all decision-making.
We help organisations harness the power of language – and get outstanding business results. We do it by breaking big communications challenges down into bite-size chunks – and then sharing tools and techniques to address them.
What makes our training so effective is that we practice what we preach. Our trainers have decades of experience coaching and enthusing teams – and also in being hands-on copywriters, communicators and strategists.
Whatever challenges your teams are facing, we’ve been there too – and we can help you to usher in dramatic changes that make your teams more engaged, happier and more productive.
Unleashing the power of language
At Coutts, we trained 600+ people to communicate using the new brand tone of voice – which we had created.
At Shelter, we trained multiple teams to adopt the organisation’s new tone of voice – which we had created.
At Worldpay, we brought together teams from newly-acquired businesses, using a new tone of voice to unify culture and approaches.
At the Association of Chartered Certified Accountants, we helped hundreds of colleagues cut through sector jargon and streamline communications.
At Just One Norfolk, we helped a team of health visitiors, nurses and midwives to communicate clearly with familities across the country.
At InsureandGo, we trained hundreds of colleagues to communicate insurance clearler, and adopt the new brand tone of voice – which we had created.
Unleashing the power of language in your organisation
Get in touch to find out what training could achieve for your teams.
Formats that work for you and your teams
Bespoke training that addresses your exact needs – or proven training products to book your teams’ capabilities. Whatever you need, we make it work.
We can run training sessions on your premises – or source inspiring locations for team away days.
Our online training is thoughtful, personal and highly interactive.
With a blend of video, interactive quizzes and animation, our e-learning is immersive and effective.