Communication training from Wordtree / Our training team

Our training team

Wordtree trainers are working writers and brand strategists – which means we create and deliver training that’s based on first-hand knowledge. It’s one of the big reasons our training approach is so effective.

Wordtree training

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Liz Doig

Liz is a highly experienced commercial writer and trainer, with a career spanning almost three decades. She’s also the founder of Wordtree. Liz has trained tens of thousands of people in organisations all over the world to embrace the power of language.

She started her professional career as a news reporter and feature writer, working at organisations including the BBC. She then went on to work as a copywriter and brand strategist in creative agencies, before setting up Wordtree in 2010.

Liz believes passionately in the power of language to solve complex business challenges – and has supported organisations including Coutts, Clearblue, Shelter and M&S to create strategic approaches and roll them out via wide-ranging training programmes.

Emily Lloyd Hamilton

Emily is an experienced and effective writer and trainer. For more than a decade, she has supported organisations to make the shift to customer-centric thinking – and to adopt commercial writing techniques and practices.

Emily believes in the power of language to bring whole organisations together behind a purpose – and in doing so, creating common ground to collaborate and share ideas. She has worked with organisations including ACCA, Worldpay, the WRA and InsureandGo to help their teams understand and implement new approaches to communications and culture.

Backed by the rest of the Wordtree team

Supporting our trainers is a whole team of language, project management, admin and proofreading professionals.

Their input, ideas, research and organisation all contribute to creating the highest quality, professional training content – and delivering it efficiently in our clients’ organisations.

Wordtree brand thinking

Unleashing the power of language


At Coutts, we trained 600+ people to communicate using the new brand tone of voice – which we had created.


At Shelter, we trained multiple teams to adopt the organisation’s new tone of voice – which we had created.


At Worldpay, we brought together teams from newly-acquired businesses, using a new tone of voice to unify culture and approaches.


At the Association of Chartered Certified Accountants, we helped hundreds of colleagues cut through sector jargon and streamline communications.

Just One Norfolk

At Just One Norfolk, we helped a team of health visitiors, nurses and midwives to communicate clearly with familities across the country.


At InsureandGo, we trained hundreds of colleagues to communicate insurance clearler, and adopt the new brand tone of voice – which we had created.

Unleash the power of language in your organisation

Get in touch to find out what training could acheive for your teams.

Formats that work for you and your teams

Bespoke training that addresses your exact needs – or proven training products to book your teams’ capabilities. Whatever you need, we make it work.

In person

We can run training sessions on your premises – or source inspiring locations for team away days.


Our online training is thoughtful, personal and highly interactive.


With a blend of video, interactive quizzes and animation, our e-learning is immersive and effective.


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