Communication training from Wordtree / Our approach

Our approach

Thorough. Empowering. Game changing.

This is what you can expect from Wordtree training. We help your teams to leverage the power of language – and use it to transform customer and employee engagement.

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Safe, inclusive, creative

Your teams flourish in safe spaces where new techniques can be tried out – and all questions, concerns and ideas can be shared.

This is why we create inclusive, creative environments that inspire your teams and encourage rapid, enthusiastic upskilling.

Training with lasting impact

You need to get maximum bang for your training buck. So our approach is designed to bring about lasting change.

We provide tools and resources – from guides and tools, through to interactive e-learning – so that new approaches remain fresh in your teams’ minds.

We can also provide follow-up support and train the trainer sessions to further embed learning.

Discover our guide on creating training with lasting impact

Communications training at scale

Whether you have a team of 10 people who need communications training – or you need a training programme to upskill hundreds of colleagues, we have the experience to bring about dramatic change.

Why Wordtree?

We help organisations harness the power of language – and get outstanding business results. We do it by breaking big communications challenges down into bite-size chunks – and then sharing tools and techniques to address them.

What makes our training so effective is that we practice what we preach. Our trainers have decades of experience coaching and enthusing teams – and also in being hands-on copywriters, communicators and strategists.

Whatever challenges your teams are facing, we’ve been there too – and we can help you to usher in dramatic changes that make your teams more engaged, happier and more productive.

Meet our trainers

Unleashing the power of language


At Coutts, we trained 600+ people to communicate using the new brand tone of voice – which we had created.


At Shelter, we trained multiple teams to adopt the organisation’s new tone of voice – which we had created.


At Worldpay, we brought together teams from newly-acquired businesses, using a new tone of voice to unify culture and approaches.


At the Association of Chartered Certified Accountants, we helped hundreds of colleagues cut through sector jargon and streamline communications.

Just One Norfolk

At Just One Norfolk, we helped a team of health visitiors, nurses and midwives to communicate clearly with familities across the country.


At InsureandGo, we trained hundreds of colleagues to communicate insurance clearler, and adopt the new brand tone of voice – which we had created.

Unleash the power of language in your organisation

Get in touch to find out what training could acheive for your teams.

Formats that work for you and your teams

Bespoke training that addresses your exact needs – or proven training products to book your teams’ capabilities. Whatever you need, we make it work.

In person

We can run training sessions on your premises – or source inspiring locations for team away days.


Our online training is thoughtful, personal and highly interactive.


With a blend of video, interactive quizzes and animation, our e-learning is immersive and effective.


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