This is a summary of how gathers and uses information about you and the way you use our website. If you’d like more details, please drop us a line at and we’ll do our best to help.

Information that identifies you

If you fill out a form on – to contact us or to sign up for a newsletter – we will keep the information you give us so that we can send you the information you’ve asked for, or get back in touch with you.

The only circumstances under which we will ever share your information is if we are presented with a court order to do so.

Information that doesn’t directly identify you

Our website automatically stores information about your visits. This information includes:

  • The pages you visit on
  • How long you spend on each of our pages
  • How you got to
  • What you click on when you get here
  • Where you log on and which kind of browser you use

This helps us understand what visitors like about our site – and gives us ideas about how we can improve it.

When our site logs this information, it doesn’t capture your personal details like your email address or name. That’s because the purpose of capturing this information is to build a general picture of how visitors find and what they do when they get here.


A cookie is a tiny text file that websites transfer to your computer. They make it easier and quicker to use sites you’ve already been to – and they can do things like automatically filling in forms.

Like most websites, we use cookies. If you choose not to enable cookies when you’re online, will still work for you.

How your data is processed and stored

We invest in systems to make sure your data is processed and stored as safely as possible.

Your personal data may be transferred outside the European Economic Area. If this happens, please be assured that we have technical and legal safeguards in place to make sure you have the same levels of protection as in the EEA.

How long we keep your data for

We generally keep it for a maximum of seven years – though we could delete it sooner.

Third party websites

We often share information from around the internet that we think you’ll find interesting – especially on our blog. Please remember that other sites have different approaches to storing and using your information – and once you’ve left our site, our privacy rules no longer apply, even if we’ve recommended the site. If you’re concerned, please be sure to read each third party website’s privacy policy.

Here’s something else to bear in mind: If you come to Wordtree from another website, we may receive information from it. However, we don’t use this data.

Updating this policy

From time to time, we may update this policy – but you will be able to find all versions of it right here. The policy that’s current when we collect your data is the one that applies.


Remember, you can get in touch with us any time at – or call us on 0800 1223 770.

Want to complain?

If you’re not happy about the way you think we may be using your information, you can contact the independent regulator, the Information Commissioner. These are their contact details (and remember that you might be charged for calling these numbers):
Telephone: 0303 123 1113
Textphone: 01625 545860
Monday to Friday, 9am to 4:30pm

Our company details

Wordtree & Me Ltd (trading as Wordtree)

The Old Joinery



CF14 5EA

Our registered address is: Beaufort House, Llechryd, Rhymney Bridge, NP22 5QG.

Our company number is 7257996.

Our VAT number is GB911125123.